Sectors

THE TOP 10: Bharti Airtel extends its reach

Date: 01 Sep 2008

India's leading mobile phone firm is attempting to expand its network via the country's vast and largely untapped rural population. The firm's chief executive, Manoj Kohli, is not concerned that average revenue per user is falling and is on the lookout for acquisitions, but he's not naming names. Ruth David reports.

In Hong Kong, it's not unusual to see people chatting on their mobile phones in the subway. Cut to India's commercial hub Mumbai, and you're more likely to see users cursing their network providers as a call cuts out for the umpteenth time. But to be a wireless business in a market that added 100 million subscribers in the year to July is to be in a sweet spot. And sitting pretty is Bharti Airtel, with a leading market share of 24.2%.

As it wooed new users and encouraged existing ones to talk more, New Delhi-based Bharti cut rates in April, prompting other firms to follow suit in a market that has among the lowest tariffs in the world. Average revenues per user have suffered, falling 10% in the last quarter. But the management isn't worried.

"Average revenues per user aren't a valid parameter in India," says Manoj Kohli,...

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