Asiamoney’s 2021 Cash Management Survey rankings are derived from the votes collected in Euromoney’s global Cash Management Survey.
Asiamoney ranked the top overall banks including an Asia and domestic banks only ranking in 17 different Asian jurisdictions as part of our annual cash management survey of cash managers, treasurers, and financial officers.
Regional
Domestic
Asia Pacific Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | DBS Bank |
| 2 | 3 | HSBC |
| 3 | 4 | Deutsche Bank |
| 4 | 5 | Citi |
| 5 | - | United Overseas Bank |
Australia Best Service |
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| 2021 | 2020 | Bank |
| 1 | 2 | HSBC |
| 2 | 4 | ANZ Banking Group |
| 3 | 6 | Commonwealth Bank of Australia |
| 4 | 5 | Westpac Banking Corporation |
| 5 | 3 | National Australia Bank |
Australia Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | ANZ Banking Group | |
| 2 | Commonwealth Bank of Australia | |
| 3 | Westpac Banking Corporation | |
| 4 | National Australia Bank | |
Bangladesh Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | HSBC |
| 2 | - | Standard Chartered |
China Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | DBS Bank |
| 2 | 3 | HSBC |
| 3 | - | Deutsche Bank |
| 4 | - | China Merchants Bank |
| 5 | 6 | China Construction Bank |
China Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | China Merchants Bank | |
| 2 | China Construction Bank | |
| 3 | ICBC | |
| 4 | Agricultural Bank of China | |
| 5 | Bank of China | |
Hong Kong Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | DBS Bank |
| 2 | 4 | HSBC |
| 3 | 5 | Deutsche Bank |
| 4 | 2 | Standard Chartered |
| 5 | 3 | Citi |
India Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | DBS Bank |
| 2 | 2 | HSBC |
| 3 | 3 | Deutsche Bank |
| 4 | 5 | ICICI Bank |
| 5 | 7 | Standard Chartered |
India Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | ICICI Bank | |
| 2 | HDFC Bank | |
| 3 | Axis Bank | |
| 4 | Kotak Mahindra Bank | |
| 5 | State Bank of India | |
Indonesia Best Service |
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| 2021 | 2020 | Bank |
| 1 | 2 | DBS Bank |
| 2 | 3 | BNI 46 |
| 3 | 1 | HSBC |
| 4 | 5 | Deutsche Bank |
| 5 | 9 | Citi |
Indonesia Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | BNI 46 | |
| 2 | Bank Mandiri | |
| 3 | Bank Central Asia | |
| 4 | Bank Permata | |
| 5 | Bank Rakyat Indonesia | |
Japan Best Service |
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| 2021 | 2020 | Bank |
| 1 | 2 | HSBC |
| 2 | 1 | Mizuho Financial Group |
| 3 | 4 | MUFG |
| 4 | 3 | SMBC |
| 5 | 5 | Deutsche Bank |
Japan Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | Mizuho Financial Group | |
| 2 | MUFG | |
| 3 | SMBC | |
Kazakhstan Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | Citi |
| 2 | - | Halyk Bank |
Kazakhstan Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | Halyk Bank | |
Malaysia Best Service |
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| 2021 | 2020 | Bank |
| 1 | 2 | HSBC |
| 2 | 3 | Citi |
| 3 | 1 | Standard Chartered |
| 4 | 4 | Deutsche Bank |
| 5 | 5 | OCBC Bank |
Malaysia Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | RHB Bank | |
| 2 | Hong Leong Bank | |
| 3 | Maybank | |
| 4 | CIMB | |
| 5 | Public Bank Berhad | |
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| 2021 | 2020 | Bank |
| 1 | 4 | HBL |
| 2 | 3 | Deutsche Bank |
| 3 | 1 | Citi |
Philippines Best Service |
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| 2021 | 2020 | Bank |
| 1 | 5 | HSBC |
| 2 | 2 | Deutsche Bank |
| 3 | 4 | Citi |
| 4 | 3 | Union Bank of the Philippines |
| 5 | 7 | Rizal Commercial Banking Corporation |
Philippines Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | Union Bank of the Philippines | |
| 2 | Rizal Commercial Banking Corporation | |
| 3 | Bank of the Philippine Islands | |
| 4 | BDO Unibank | |
| 5 | Metrobank | |
Singapore Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | DBS Bank |
| 2 | 2 | HSBC |
| 3 | 5 | United Overseas Bank |
| 4 | 4 | Citi |
| 5 | 3 | Deutsche Bank |
Singapore Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | DBS Bank | |
| 2 | United Overseas Bank | |
| 3 | OCBC Bank | |
South Korea Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | Deutsche Bank |
| 2 | 2 | HSBC |
| 3 | 6 | Citi |
| 4 | 10 | KEB Hana Bank |
| 5 | 8 | Woori Bank |
South Korea Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | KEB Hana Bank | |
| 2 | Woori Bank | |
| 3 | Shinhan Bank | |
| 4 | KB Kookmin Bank | |
| 5 | Industrial Bank of Korea | |
Sri Lanka Best Service |
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| 2021 | 2020 | Bank |
| 1 | 2 | Deutsche Bank |
| 2 | 1 | DFCC Bank |
| 3 | 3 | HSBC |
| 4 | 7 | Standard Chartered |
| 5 | 8 | Citi |
Sri Lanka Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | DFCC Bank | |
| 2 | Hatton National Bank | |
| 3 | National Development Bank of Sri Lanka | |
| 4 | Sampath Bank | |
| 5 | Nations Trust Bank | |
Taiwan Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | HSBC |
| 2 | 2 | DBS Bank |
| 3 | 11 | Cathay United Bank |
| 4 | 4 | E.SUN Bank |
| 5 | 13 | Taiwan Cooperative Bank |
Taiwan Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | Cathay United Bank | |
| 2 | E.SUN Bank | |
| 3 | Taiwan Cooperative Bank | |
| 4 | CTBC | |
| 5 | Mega International Commercial Bank | |
Thailand Best Service |
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| 2021 | 2020 | Bank |
| 1 | 1 | HSBC |
| 2 | 2 | Bangkok Bank |
| 3 | 3 | Deutsche Bank |
| 4 | 4 | Siam Commercial Bank |
| 5 | 5 | Kasikornbank |
Thailand Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | Bangkok Bank | |
| 2 | Siam Commercial Bank | |
| 3 | Kasikornbank | |
| 4 | Krung Thai Bank | |
| 5 | TMB Bank | |
Vietnam Best Service |
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| 2021 | 2020 | Bank |
| 1 | 2 | Deutsche Bank |
| 2 | 1 | HSBC |
| 3 | 6 | BIDV |
| 4 | 4 | ANZ Banking Group |
| 5 | 3 | Standard Chartered |
Vietnam Best Service (Domestic Banks) |
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| 2021 | Bank | |
| 1 | BIDV | |
| 2 | Techcombank | |
| 3 | Vietcombank | |
| 4 | VietinBank | |
| 5 | Sacombank | |