The material on this site is for financial institutions, professional investors and their professional advisers. It is for information only. Please read our Terms & Conditions, Privacy Policy and Cookies before using this site. Please see our Subscription Terms & Conditions.

All material subject to strictly enforced copyright laws. © 2020 Euromoney is part of the Euromoney Institutional Investor PLC
Middle East's Best Bank Awards

Kuwait: Best Digital Bank 2021

Kuwait International Bank

Raed Jawad Bukhamseen, Kuwait International Bank.jpg
Raed Jawad Bukhamseen, Kuwait International Bank

Kuwait International Bank, under its CEO Raed Jawad Bukhamseen, makes a credible case about being an institution that welcomes disruption from the inside out – and is winner of Asiamoney’s best digital bank for Kuwait this year.

KIB has kept its tech transformation real, both by staying ahead of the curve and setting aggressive targets. Not only has it rolled out a totally new suite of platforms and solutions, but its internal processes are also getting the digital treatment, creating a more dynamic decision-making environment.

These new solutions are being offered via smartphone apps, websites and an advanced call centre, allowing customers to complete transactions and apply for financing.

Highly interactive functions – such as live chat on the website, new digital channels, new appointment booking systems and an ever-increasing assortment of digital transaction and service options – are up for grabs. Last year, KIB also introduced newly designed branches featuring cutting-edge and function-loaded tablets, interactive screens and laptops.

Along with a range of digital devices, bank staff roam the open-plan branches with iPads to answer client questions or offer tips on quicker transacting.

You have reached premium content. Please log in to continue reading.

Read beyond the headlines with Euromoney

For over 50 years, our readers have looked to Euromoney to stay informed about the issues that matter in the international banking and financial markets. Find out more about our different levels of access below.

SUBSCRIBE ONLINE TODAY

Unlimited access to Euromoney.com and Asiamoney.com

Expert comment, long reads and in-depth analysis interviews with senior finance professionals

Access the results of our market-leading annual surveys across core financial services

Access the results of our annual awards, including the world-renowned Awards for Excellence

Your print copy of Euromoney magazine delivered monthly

£73.75 per month

Billed Annually

FREE 7 DAY TRIAL

Unlimited access to Euromoney.com and Asiamoney.com, including our top stories, long reads, expert analysis, and the results of our annual surveys and awards

Sign up to any of our newsletters, curated by our editors

LOGIN NOW

Already a user?

We use cookies to provide a personalized site experience.
By continuing to use & browse the site you agree to our Privacy Policy.
I agree