2018 Best service (as voted by financial institutions)
Asiamoney’s 2018 Cash Management Survey rankings are derived from the votes collected in Euromoney’s global Cash Management Survey. The survey received over 25,000 valid responses with separate questionnaires for corporations and financial institutions.
* The CSAT (customer satisfaction) score is calculated using the results of the service priority questions in the qualitative part of the survey.
|2||Bank of China (Hong Kong)||21|
|7||Bank of China||12|
|8||ANZ Banking Group||11.4|
|13||Sumitomo Mitsui Banking Corporation||1|