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Cash Management Survey

2019 Best service (as voted by corporations)

Asiamoney’s 2019 Cash Management Survey rankings are derived from the votes collected in Euromoney’s global Cash Management Survey which ran from April 4 to May 17, 2019. The survey received over 25,000 valid responses with separate questionnaires for corporations and financial institutions.

Asiamoney ranked the top overall banks including an Asia banks only ranking in 16 different Asian jurisdictions as part of our 18th annual cash management survey of cash managers, treasurers, and financial officers.

Regional
Domestic

Overall Best Service

2019 2018 Bank
1 2 Bank of China
2 3 DBS Bank
3 4 HSBC
     

Business Functions

2019 2018 Bank
1 2 Bank of China
2 3 DBS Bank
3 4 HSBC
     

Financial Facilities

2019 2018 Bank
1 2 Bank of China
2 3 DBS Bank
3 4 HSBC
     

Personnel

2019 2018 Bank
1 2 Bank of China
2 3 DBS Bank
3 4 HSBC
     

Service

2019 2018 Bank
1 2 Bank of China
2 3 DBS Bank
3 4 HSBC
     

Tech Provisions

2019 2018 Bank
1 2 Bank of China
2 3 DBS Bank
3 4 HSBC

Australia Best Service

2019 2018 Bank
1 4 HSBC
2 - Commonwealth Bank of Australia
3 - ANZ Banking Group
4 3 Westpac
     

Bangladesh Best Service

2019 2018 Bank
1 1 HSBC
2 2 Standard Chartered
     

China Best Service

2019 2018 Bank
1 1 DBS Bank
2 5 Bank of China
3 2 HSBC
4 7 ICBC
     

China Best Service (Asian banks)

2019   Bank
1   DBS Bank
2   Bank of China
3   ICBC
     

Hong Kong Best Service

2019 2018 Bank
1 1 DBS Bank
2 2 HSBC
3 5 Bank of China (Hong Kong)
     

India Best Service

2019 2018 Bank
1 3 HSBC
2 1 DBS Bank
3 4 Deutsche Bank
4 7 HDFC
5  - Axis Bank
     

India Best Service (Asian banks)

2019   Bank
1   DBS Bank
2   HDFC
3   Axis Bank
     

Indonesia Best Service

2019 2018 Bank
1 3 HSBC
2 6 Deutsche Bank
3 2 DBS Bank
4 1 Bank Negara Indonesia
5 6 Bank Central Asia
     

Indonesia Best Service (Asian banks)

2019   Bank
1   DBS Bank
2   Bank Negara Indonesia
3   Bank Central Asia
     

Japan Best Service

2019 2018 Bank
1 2 HSBC
2 1 Mizuho Financial Group
3 - SMBC
4 4 MUFG
     

Japan Best Service (Asian banks)

2019   Bank
1   Mizuho Financial Group
2   SMBC
3   MUFG
     

Malaysia Best Service

2019 2018 Bank
1 2 HSBC
2 3 Citi
3 - Deutsche Bank
4  -  United Overseas Bank
5  -  AmBank
     

Malaysia Best Service (Asian banks)

2019   Bank
1   United Overseas Bank
2   AmBank
3   Maybank
     

Pakistan Best Service

2019 2018 Bank
1 - Citi
2 - Deutsche Bank
3 - Standard Chartered
     

Philippines Best Service

2019 2018 Bank
1 2 Citi
2 1 Deutsche Bank
3 3 HSBC
     

Philippines Best Service (Asian banks)

2019   Bank
1   Metrobank
2   BDO Unibank
3   Bank of the Philippine Islands
     

Singapore Best Service

2019 2018 Bank
1 - Bank of China
2 3 DBS Bank
3 2 HSBC
     

South Korea Best Service

2019 2018 Bank
1 7 Deutsche Bank
2 1 HSBC
3 2 Citi
     

South Korea Best Service (Asian banks)

2019   Bank
1   Shinhan Bank
2   Woori Bank
3   KEB Hana Bank
     

Sri Lanka Best Service

2019 2018 Bank
1 1 Hatton National Bank
2 5 Deutsche Bank
3 6 HSBC
     

Sri Lanka Best Service (Asian banks)

2019   Bank
1   Hatton National Bank
2   Sampath Bank
3   Bank of Ceylon
     

Taiwan Best Service

2019 2018 Bank
1 2 HSBC
2 3 DBS Bank
3 1 Citi
     

Taiwan Best Service (Asian banks)

2019   Bank
1   DBS Bank
2   CTBC
3   Fubon
     

Thailand Best Service

2019 2018 Bank
1 2 HSBC
2 1 Siam Commercial Bank
3 - Deutsche Bank
     

Thailand Best Service (Asian banks)

2019   Bank
1   Siam Commercial Bank
2   TMB Bank
3   Bangkok Bank
     

Vietnam Best Service

2019 2018 Bank
1 2 HSBC
2 - Deutsche Bank
3 3 Citi
     

Vietnam Best Service (Asian banks)

2019   Bank
1   Techcombank
2   Vietcombank
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