The material on this site is for financial institutions, professional investors and their professional advisers. It is for information only. Please read our Terms & Conditions, Privacy Policy and Cookies before using this site. Please see our Subscription Terms & Conditions.

All material subject to strictly enforced copyright laws. © 2022 Euromoney, a part of the Euromoney Institutional Investor PLC.
Middle East's Best Bank Awards

Qatar: Best Digital Bank 2021

Commercial Bank of Qatar

Joseph Abraham, Group CEO, Commercial Bank of Qatar.jpg
Joseph Abraham, Commercial Bank of Qatar

Commercial Bank of Qatar’s customers probably barely noticed that all the bank’s branches were shut for a time in 2020: that’s a sign of the lender’s pre-pandemic success in convincing a critical mass to bank digitally.

Commercial Bank’s digital channels for payments, collections, trade and liquidity management were already thriving in 2019, but became the top way in Doha and elsewhere to take care of business in a rather seamless fashion.

Behind the scenes, CEO Joseph Abraham’s team moved quickly to step up informational channels to get users up to speed. A series of short, jargon-free videos were made available. Enrolment processes were fast-tracked, ATM functionality for accepting cheques and cash expanded and dedicated tracking apps were introduced for trade. Those who couldn’t go without in-person consulting could make appointments via the app.

Commercial Bank was Qatar’s first bank to offer new mobile app solutions for corporate clients. That triggered a deluge of digital payments routed through remote and secure channels, often resulting in higher balances and increased fee income.


You have reached premium content. Please log in to continue reading.

Read beyond the headlines with Euromoney

For over 50 years, our readers have looked to Euromoney to stay informed about the issues that matter in the international banking and financial markets. Find out more about our different levels of access below.


Unlimited access to and

Expert comment, long reads and in-depth analysis interviews with senior finance professionals

Access the results of our market-leading annual surveys across core financial services

Access the results of our annual awards, including the world-renowned Awards for Excellence

Your print copy of Euromoney magazine delivered monthly

£73.75 per month

Billed Annually


Unlimited access to and, including our top stories, long reads, expert analysis, and the results of our annual surveys and awards

Sign up to any of our newsletters, curated by our editors


Already a user?

We use cookies to provide a personalized site experience.
By continuing to use & browse the site you agree to our Privacy Policy.
I agree