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Coronavirus: Digital banking is no longer optional

Digital banks have long talked about the importance of efficient online and mobile banking services at the expense of face-to-face meetings and physical branches; the coronavirus crisis means there is now little argument against this model.

A woman wearing a protective face mask, following an outbreak of the coronavirus disease (COVID-19), walks past on a nearly empty street in a snow fall during the first weekend after Tokyo Governor Yuriko Koike urged Tokyo residents to stay indoors in a bid to keep the coronavirus disease from spreading, at an shopping and amusement district in Tokyo, Japan March 29, 2020. REUTERS/Issei Kato - RC2GTF9M8S9X
Issei Kato/REUTERS

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