Indonesia's best bank for digital solutions 2023: Bank Mandiri
For chief executive Darmawan Junaidi and his team at Bank Mandiri, it is not enough for the bank to be the largest holder of assets in Indonesia, topping $133 billion. Nor is it enough that Bank Mandiri is the largest lender, with a market share of 18.6%; or that loans are outpacing average industry growth of 11.4%. What really matters is building the best digital platform in southeast Asia’s biggest economy.
The bank has a three-pronged strategy for success: digital, digital, digital. There are three main digital initiatives.
First, the 'Kopra by Mandiri' digital super platform. It is designed specifically for corporate clients trying to balance their individual businesses and supply-chain interests with digital services for cash management, supply-chain financing, foreign exchange and many other needs.
Second is 'Livin’ by Mandiri', a financial super app providing retail customers with a single access point to all banking services and e-commerce entities partnered with the bank.