The material on this site is for financial institutions, professional investors and their professional advisers. It is for information only. Please read our Terms & Conditions, Privacy Policy and Cookies before using this site. Please see our Subscription Terms & Conditions.

All material subject to strictly enforced copyright laws. © 2022 Euromoney, a part of the Euromoney Institutional Investor PLC.
Best Bank Awards

Thailand's best digital bank 2021: Krungthai Bank

Krungthai Bank

Payong Srivanich, Krung Thai Bank.jpg
Payong Srivanich, Krungthai Bank

State-owned Krungthai Bank, Thailand’s third-largest bank by assets, has long been regarded as rather old and crusty, and was all too often eclipsed by nimbler players who set the pace in the fast-changing digital banking landscape.

Not anymore. Krungthai’s president, Payong Srivanich, has fought back in style. In October 2020, the bank took a big step forward with the launch of Infinitas by Krungthai, a digital financial product and development company which fast-tracks innovative business models and shared service platforms as a way of generating revenues.

The Bangkok lender is also implementing robotic process automation and artificial intelligence to cut costs and increase efficiency.

On the mobile banking front, Krungthai has made progress. Its ‘KrungThai Next’ mobile banking application has more than 9 million users and offers a comprehensive range of features, from payment of electricity bills to currency exchange services. Granted, this figure is considerably lower than the 15.5 million users of Kasikornbank’s K Plus mobile banking app, but achieving a chunky number like this in a relatively short time is no mean feat.


You have reached premium content. Please log in to continue reading.

Read beyond the headlines with Euromoney

For over 50 years, our readers have looked to Euromoney to stay informed about the issues that matter in the international banking and financial markets. Find out more about our different levels of access below.


Unlimited access to and

Expert comment, long reads and in-depth analysis interviews with senior finance professionals

Access the results of our market-leading annual surveys across core financial services

Access the results of our annual awards, including the world-renowned Awards for Excellence

Your print copy of Euromoney magazine delivered monthly

£73.75 per month

Billed Annually


Unlimited access to and, including our top stories, long reads, expert analysis, and the results of our annual surveys and awards

Sign up to any of our newsletters, curated by our editors


Already a user?

We use cookies to provide a personalized site experience.
By continuing to use & browse the site you agree to our Privacy Policy.
I agree